Ooma Review Guide

Ooma is a company that creates clear-calling options for both the home and for businesses, regardless of their size. This is our review.


What is Ooma?

Whether you’re taking calls at an office to picking up the phone at home, you need to be able to clearly hear the person on the other end. While this may seem like a small task, any person with a landline has experienced the dissatisfaction that comes with a broken-up phone call. Luckily, with the Ooma system, that experience can be a thing of the past.

Ooma has taken the opportunity to inspect all the ways that normal landlines fall short, and then reinvent this service using your internet connection. You won’t need an established phone line or even services from a local phone company to run their system. The main reason for the company’s effectiveness is the Ooma Telo, a computer that connects to the Ooma system for high-quality calls and complementary services.

Once the company established themselves as a reliable solution for your home, they introduced a corporate-level phone service for small businesses as well. Their services are affordable for everyone, and you are able to receive benefits that you may have paid extra for in the past.

You don’t need any special systems to have the Ooma system installed. However, you will need:

  • A high-speed internet connection (using cable, DSL, or fiber-optic lines)
  • A home phone (if you want to keep your existing phone number)

You don’t need to have a special phone, but there are different options available through the website if you want to upgrade to a new phone.

Ooma Products

You can purchase the Ooma system for either your home or business, allowing you to have constant access to whoever needs to reach you at a fraction of the cost you pay for phone services. The device itself is $99.99 as a one-time charge, but you will need to pay a subscription fee for monthly services. You can also get:

  • Telo + Handset ($159.98)
  • Telo + Linx ($149.98)
  • Ooma Telo™ Air ($149.98)
  • Ooma + Bluetooth Adapter ($129.98)
  • Ooma HD2 Handset ($59.99)
  • Ooma Linx ($49.99)
  • Ooma Safety Phone ($49.99)

For more information about the difference between home services and business services, continue on to the following sections.

Ooma for Your Home

Ooma is a great way to reduce the overall cost of your phone service from home, giving you the same clarity that you normally get from a landline. However, with the interpretation of the sound waves, the company claims that your audio may be even clearer.

All of the call you accept are encrypted with government-level technology, which means that you are protected against anyone trying to interfere with your privacy. That’s something your landline has never been able to do.

The technology allows you to use either a handset from Ooma or a linked phone that is HD compatible. In order to make this switch, you use the Ooma Telo adapter, which is a small Linux computer that has a great amount of processing power for clear calling.

To add Ooma to your home, you need to speak with a representative for your monthly cost.

Ooma for Your Business

When you run a business, you require a certain level of service to impress your clients and maintain a steady workflow throughout the company. With the business program, Ooma states that you are able to have an affordable business phone service, but without the prices that many big businesses have to pay.

At this time, the Ooma Office system supports the use of IP Phones, analog phones, and mobile phones. The company connects to your phone lines through an internet connection, rather than establishing a new phone line. They use all of your existing hardware to help you establish a wired or wireless connection that is continually reliable.

With Ooma Office, you have access to:

  • A virtual receptionist
  • Extension dialing or making phone conference calls
  • Using your old number, or creating a new one
  • Support for up to 20 users, which will incur a new monthly fee for each one
  • The ability to use the program with a regular analog phone, an IP Phone, and a mobile smartphone (when you download the Ooma Office application)
  • Do-it-yourself installation that is easy to understand
  • 911 services
  • Caller ID

For unlimited calls within the United States and Canada, you will only need to pay $19.95 per month.

Contacting Ooma

If you have questions about your setup or you need a service technician to come to your house, then you should contact the customer service department at (866) 452-6662. The company is open on weekdays from 5:00am to 5:00pm PST, and on weekends from 8:00am to 5:00pm PST.


Ooma is a company that highly focuses on bringing superior quality to consumers that may have only dreamed of it. By making clear calling the new standard, businesses can establish a high-quality rapport and connection with their existing and new customers. With high performance and great services, you give yourself the room you need to grow from a small business to a big business.